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Get your IT department up to speed.

It's your IT, only better. TechSmart lets you seamlessly link your IT service desks to ours and allow Techworks to become an extension of your internal support team. We help your existing IT department take advantage of proven methods that will optimize your technology and strive for peak efficiency.

What We Provide:

The tools you need to be successful
Management of your IT staff
A business management system
    (we can also work with existing management software)
A complete audit trail of internal IT work performed
Consulting to ensure optimal use of your IT staff

What You Get:

Help Desk
Gain instant awareness into trouble tickets and resolution efforts
Time Sheets
Monitor time accurately while creating accountability
Project Tracking
Gain insight into strategic corporate initiatives and project schedules
Dispatch Portal
Understand where your resources are best utilized
Service Boards
Stay on top of issues while improving response times
Dashboards
Track and monitor key performance indicators in real time

How Your Business
Benefits:

Focus on your core business, not IT problems
Track progress and status quickly and easily
Immediate access to additional IT services
Enhanced IT plans to boost daily business tasks

How Your IT Department Benefits:

You control when tickets get escalated to us
Tools to manage and prioritize requests
Improved productivity
Balance of workload; never feel overwhelmed

What We Provide:

The tools you need to be successful
Management of your IT staff
A business management system
    (we can also work with existing management software)
A complete audit trail of internal IT work performed
Consulting to ensure optimal use of your IT staff

 

How Your Business Benefits:

Focus on your core business, not IT problems
Track progress and status quickly and easily
Immediate access to additional IT services
Enhanced IT plans to boost daily business tasks

 

How Your Internal IT Department Benefits:

You control when tickets get escalated to us
Tools to manage and prioritize requests
Improved productivity
Balance of workload; never feel overwhelmed

 

What You Get:

Help Desk
Gain instant awareness into trouble tickets and resolution efforts
Time Sheets
Monitor time accurately while creating accountability
Project Tracking
Gain insight into strategic corporate initiatives and project schedules
Dispatch Portal
Understand where your resources are best utilized
Service Boards
Stay on top of issues while improving response times
Dashboards
Track and monitor key performance indicators in real time

Want to know more?

  • Are you interested in how our solutions can benefit your business? Have any questions? Fill out this simple form and we will reach out to you shortly!
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