Your IT Solution Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Network Infrastructure

Limiting downtime and optimizing the network of your new location or upgrading your existing one.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Techworks Consulting, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      What Our Clients Say

      • Techworks came to my rescue!
        Career Smarts

        Techworks came to my rescue! I needed to get all my computers back up and working in order to carry on my small business. I would definitely recommend them to any company!

      • John's Farms

        Got a problem, need professional help, call Techworks!

      • Child Center of New York

        Techworks has been fantastic to work with. Responsive, professional, sense of humor when needed! I am very pleased with how they communicate and solve IT challenges. First class act!

      • National Response Corporation (NRC)

        Your engineer was excellent in helping me resolve an outstanding issue at one of our remote sites. He was extremely knowledgeable, and very courteous and polite as we worked to resolve the issue. Every time I work with Techworks, I receive top-notch service, and I have always been satisfied with the outcome. I wish working with all my other vendors and consultants was as easy.

      • Communication Strategy Group
        Communication Strategy Group

        Techworks managed our migration to Office 365 without disrupting our workflow. They were professional and consultative in their approach -- offering suggestions for process improvement along the way. I highly recommend them to other local Long Island small businesses who are growing and need new technology solutions for their businesses.

      • Brooklyn Kindergarten Society
        Brooklyn Kindergarten Society

        Quick response; problem solved. Life should always be so easy. Thanks.

      • Richard E. Zacharoff LLC
        Richard E. Zacharoff & Associates LLC

        Always courteous, efficient and get the job done in a timely manner.

      Latest Blogs

      Let’s Help You Understand PCI Compliance

      Understanding PCI Compliance

      The credit card companies listed above make up what is called the PCI Security Standards Council. They have created a mandate that any business who wants to accept payment cards needs to adhere to. That means every business. So from the largest multinational corporation to the smallest street vendor, if that company needs to accept payment by credit, debit, or affiliated gift cards, they need to be PCI compliant.

      This means that any business that stores information or processes payment using digital payment cards would have to maintain PCI compliance. Here are 10 actions those business need to take to meet compliance regulations:

      1. Change passwords from system default
      2. Install all sufficient network security tools (antivirus, firewalls, etc.) that will work to protect card data
      3. Encrypt transmission of card data across public networks
      4. Restrict the transmission of card and cardholder data to “need to know” basis
      5. Assign user ID to all users with server or database access
      6. Make efforts to protect physical and digital access to card and cardholder data
      7. Monitor and maintain system security
      8. Test system security regularly
      9. Create written policies and procedures that address the importance of securing cardholder data
      10. Train your staff on best practices of accepting payment cards

      Fortunately, many businesses already do these things to keep the data they store safe. Companies that don’t will likely be in breach of the regulation, and therefore, face the ire of PCI regulators. 

      PCI and Business Size

      According to PCI regulators, the size of your business is in direct proportion to the amount of risk you take on. That’s why PCI Security Council mandates break businesses into four different merchant levels. They are:

      • Merchant Level #1 - A business that processes over six million payment card transactions per year.
      • Merchant Level #2 - A business that processes between one million-to-six million payment card transactions per year.
      • Merchant Level #3 - A business that processes between 20,000-to-one million e-commerce payment card transactions per year.
      • Merchant Level #4 - A business that processes less than 20,000 e-commerce payment transactions, and fewer than one million overall payment card transactions per year.

      Let’s take a look at the responsibilities businesses in each merchant level have to stay PCI compliant:

      Merchant Level #1
      Doing massive business online and otherwise brings with it more responsibility. To maintain PCI compliance, Level one merchants need to:

      • Perform a yearly Report on Compliance (ROC) through a Qualified Security Assessor (QSA)
      • Allow an Approved Security Vendor (ASV) to complete a quarterly network scan
      • Complete the Attestation of Compliance Form for PCI Council records

      Merchant Level #2
      As transactions begin to decrease there are less stringent standards. Level two’s include:

      • Perform a yearly Self-Assessment Questionnaire (SAQ)
      • Allow an ASV to complete a quarterly network scan
      • Complete the Attestation of Compliance Form for PCI Council records

      Merchant Level #3
      Many medium-sized businesses will fall under this level and need to:

      • Perform a SAQ
      • Allow an ASV to complete a quarterly network scan
      • Complete the Attestation of Compliance Form for PCI Council records

      Merchant Level #4
      The majority of small business fall into level #4 status and like levels two and three need to:

      • Perform a SAQ
      • Allow an ASV to complete a quarterly network scan
      • Complete the Attestation of Compliance Form for PCI Council record

      Data privacy is more important now than ever, and the payment card industry does a wonderful job policing their own. Companies found not to be in compliance with PCI DSS requirements face severe financial penalties, higher levels of scrutiny, and even the revocation of card processing privileges. 

      If you would like to know more about PCI DSS compliance or any other regulation that concerns your information technology, call Techworks Consulting today at 631-285-1527. 

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      Tip of the Week: How to Keep Your Wireless Printer Secure

      Understanding the Threats to Your Printer

      There are a surprising number of ways that an unsecured printer can be compromised. Once something is printed, just about anyone could stroll on by and retrieve the paper. Print jobs could also be routed to other printers or manipulated, again breaking the chain of custody of the produced documents and potentially dispersing fraudulent data.

      Data stored on the printer itself can also be harvested, and attackers have been known to use printers to infiltrate or directly attack a network system. Printing over Wi-Fi introduces similar security issues as well. However, printers still play an important role in most offices and other businesses today… So how can these threats be overcome?

      By following some simple best practices, you may find that these security challenges aren’t quite so challenging to address.

      Practices for Printer Protection

      If you want to make sure that your own printing infrastructure is secure, you need to follow a few best practices:

      • Keep your printers updated: Software updates are commonly released to help resolve potential security issues that may be within your technology solutions. In order to take advantage of these improvements, you have to actively apply these updates to the solutions you rely on.
      • Implement access controls: Just as is necessary with anything that is connected to your network, your printing infrastructure needs to require some validation before someone can use it. Requiring access credentials that meet security recommendations is a good starting point.
      • Require MFA: To further secure your printing infrastructure, you should also supplement your access controls with multi-factor authentication requirements.
      • Disable unused services: The more services that you have active on your network (including those on your printing devices), the more access points there are for an attacker to take advantage of.

      Techworks Consulting can help you see to your cybersecurity on every level, including protections for specific pieces of infrastructure like your printers. To learn more about the solutions you need to maintain comprehensive cybersecurity standards, reach out to Techworks Consulting at 631-285-1527.

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      Automation Will Be Key for Future Businesses

      The Current Situation

      The novel Coronavirus that has economies all over the world shrinking came at a time when most of them were expanding rapidly. Businesses were suddenly faced with some very difficult decisions to make. Some businesses were deemed essential and could continue to operate, but most were forced to either move their employees out of their workplace or shut operations down completely. 

      To try and keep from losing money, some of these businesses started exploring the capabilities of the tools they already had in place, finding that many of them could offer more automation. In fact, in the face of the virus, and the uncertainty surrounding it at this juncture, it isn’t a surprise that companies are innovating quicker than they probably would have if they weren’t faced with the COVID-19 situation. 

      The Future

      With the increased reliance on software-based automation, you are likely to see businesses begin to trust in technology more than they do today. At this point, if automation can offer alternatives to businesses struggling with their costs, it stands to reason that when the pandemic finally fades, that they won’t go back to spending money on parts of their business covered by this newfound automation. The truth is that some workers are going to be made expendable by this forced innovation. The shift was slowly inching along, but COVID-19 changed all that. 

      You have to decide whether or not you are going to jump at the opportunity that this situation has given you. Automation isn’t going to replace your workers, it will just change their jobs. If they don’t adapt, they don’t fit. The future of your business is tied to how efficient and streamlined it can be, and automation looks like it will give it the best opportunity to accomplish that. 

      Big changes are happening in business. Some sources say that automation will replace almost 60 percent of jobs in the next five years. It’s your choice. Call the IT consultants at Techworks Consulting today at 631-285-1527 for more information about automation and where it fits in your business.

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      Know someone who would benefit from Techworks Consulting? Let us know!

      Latest Blog Entry

      Nowadays, every business accepts payment cards. To protect people’s personal and financial information when conducting transactions using credit, debit, and gift cards, the companies that stand to lose the most if these transactions are compromised: Visa, Mastercard, Discove...

      Latest News

      Techworks Consulting Donates Computer Equipment to Children and Families in Need

      In collaboration with The Child Center of NY and City National Rochdale, Techworks provided time and equipment to donate to underserved families and children.

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