Your IT Solution Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Network Infrastructure

Limiting downtime and optimizing the network of your new location or upgrading your existing one.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Techworks Consulting, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • Do you have questions about our IT solutions and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!
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      What Our Clients Say

      • Techworks came to my rescue!
        Career Smarts

        Techworks came to my rescue! I needed to get all my computers back up and working in order to carry on my small business. I would definitely recommend them to any company!

      • John's Farms

        Got a problem, need professional help, call Techworks!

      • Child Center of New York

        Techworks has been fantastic to work with. Responsive, professional, sense of humor when needed! I am very pleased with how they communicate and solve IT challenges. First class act!

      • National Response Corporation (NRC)

        Your engineer was excellent in helping me resolve an outstanding issue at one of our remote sites. He was extremely knowledgeable, and very courteous and polite as we worked to resolve the issue. Every time I work with Techworks, I receive top-notch service, and I have always been satisfied with the outcome. I wish working with all my other vendors and consultants was as easy.

      • Communication Strategy Group
        Communication Strategy Group

        Techworks managed our migration to Office 365 without disrupting our workflow. They were professional and consultative in their approach -- offering suggestions for process improvement along the way. I highly recommend them to other local Long Island small businesses who are growing and need new technology solutions for their businesses.

      • Brooklyn Kindergarten Society
        Brooklyn Kindergarten Society

        Quick response; problem solved. Life should always be so easy. Thanks.

      • Richard E. Zacharoff LLC
        Richard E. Zacharoff & Associates LLC

        Always courteous, efficient and get the job done in a timely manner.

      Latest Blogs

      Google Docs Finally Adding Microsoft Office Support

      How It Has Worked in the Past

      While Office files could always be uploaded to Google Drive for viewing, in order to actually edit a document, spreadsheet, or presentation, the files had to be converted to a Google-friendly format. Google allowed users to comment and edit the files after the conversion. Thankfully, this process was relatively seamless, but it’s not quite the same as simply being able to edit the document without all of the file conversion and whatnot. There was also the option to use a limited toolset through Office Compatibility Mode.

      Businesses in particular might find this lack of convenience and efficiency an issue, and extra steps could create more opportunities for wasted time and error. For the sake of collaboration and compatibility, Google has been developing native support for some of the Microsoft-exclusive file formats. According to Google, its programs will be compatible with the following file formats:

      Word filetypes: .doc, .docx, .dot

      PowerPoint filetypes: .ppt, .pptx, .pps, .pot

      Excel filetypes: .xls, .xlsx, .xlsm, .xlt

      Other Collaborative Google Updates

      In addition to the file types covered above, Google also plans to introduce features that allow implementation with Dropbox Business.

      What Does This Mean for Your Business?

      The biggest way this could affect your business is by enhancing collaboration. While it’s important to have your internal solutions standardized, it’s critical to keep in mind that this compatibility is a big step forward for the industry. Hopefully Microsoft can learn from this move and implement some built-in functionality themselves.

      What are your thoughts on this development? Let us know in the comments.

      Learn More

      Technology Small Businesses Should Be Investing In

      The first thing that any business owner or small business decision maker has to understand is that people today are more connected than ever. This hyperconnectivity creates greater expectations. This fact has to be confronted by the SMB in one way or another. Typically, the small business wouldn’t choose to invest in big-ticket solutions that are designed to streamline operations and improve the customer’s interactions with the company, but with consumer demand what it is, biting the bullet and making large software investments can bring additional opportunities that wouldn’t be presented otherwise. Some solutions your SMB needs to have include:

      Customer Relationship Management

      Incorporating a CRM is basically a must for every business nowadays. There are literally hundreds of options to choose from, but some are clearly designed for the enterprise user and can be a bit much for a small business. More often than not there are industry-specific solutions that can be leveraged that provide integrated customer relationship management capabilities. These solutions provide all the benefits of a standalone CRM, but with options designed specifically for the vertical market in which they are used.

      A CRM is basically mandatory for a small business as it provides significant automation of tasks that, at one time, were the responsibility of multiple employees. The small business has to function with reduced payroll compared to its larger competitors. As a result, any solution designed to automate whole portions of business-critical tasks has more value to a small business than one that relies on manpower to perform. A CRM does this by integrating customer relationships with scheduling, payroll, and more.  

      Supply Chain Management

      For the modern small manufacturer, it is more crucial than ever to meet customer demands. In order to accomplish this, the supply chain, that is the procurement, manufacturing, fulfillment, and distribution of the product has to work in concert. To facilitate this coordination, technology is being used to manage the processes in one, easy-to-use, platform. Some Supply Chain Management options, like Enterprise Resource Planning (ERP), also provides the features found in a CRM, consolidating the amount of software users need to learn to keep business moving forward.

      Marketing Automation

      Today small businesses have to have something of a web presence. Some use social media, some have their own website created. No matter what you currently do, to improve your business’ revenue creation, strengthening your online footprint is an affordable and effective way of using technology to its advantage. Using advanced technology to manage and nurture leads with automated systems can cut organizational costs and help business move faster.

      It works like this: you capture leads with a website and instead of having to wade through the information yourself, the marketing automation integrates all the captured information with your CRM. This can help a business improve its ability to close sales; or, at the very least have the conversations that result in more sales.

      Every business should be thinking about how to limit their costs and get more done with technology. For more information about how to choose a CRM for your business, call the IT professionals at Techworks Consulting today at 631-285-1527.

      Learn More

      Tip of the Week: How to Align Your IT with Your Goals

      Think Before You Act

      The biggest mistake that any business can make with technology is making a decision about a solution without thinking it all the way through. All you need to do is look at it from an outside perspective. After all, a lack of planning could result in taking on considerable costs, yielding little, if any, positive return on your investment.

      When you are planning to improve your infrastructure, having some sort of plan is crucial, as it can help you avoid these unforeseen costs. This strategy will take some time to implement, but it is well worth the effort. Doing this will also keep you from implementing unnecessary technology. Remember, the most important part of implementing new technology is that it functions in a capacity of generating positive revenue growth.

      Will your Company Culture Create Issues?

      Your company’s culture will have a considerable impact on the way that technology is implemented. For example, you might be eager to add some new technology, but your staff may hedge. Maybe your staff might be comfortable using older solutions that they have had time to adapt to; or, maybe they just don’t see the potential gain the same way you do. Keep in mind that they will be the ones utilizing any new technology you choose to implement; and, having open lines of communication with them to ensure they understand that the technology you’ve chosen is only to help improve operational efficiency can go a long way toward winning their approval.

      Are Your Business Goals Aligned with Those of IT?

      The operational side and the information technology side of your business often seem like two separate entities, creating a situation where they have different goals. The issue with this is that it’s wrong. Any technology needs to be aligned with your business’ goals, so changing things up can justifiably feel intimidating. Often this is so pronounced that it feels too risky to invest in anything new. It’s important to keep in mind that involving your employees in the technology implementation process can make any new investments that much more effective.

      Are You Prepared to Manage Your Data?

      Data is perhaps the most important thing to keep in mind when implementing any new technology solution. Consider your infrastructure, as well as what it would need to accommodate, and scale as needed to any new IT solution you want to implement. The other aspect that you need to keep in mind is the security of this data. If you can centralize your data, it’s easier to manage and protect, allowing for easier scalability. Penetration testing can also go a long way toward identifying issues with your data security, resolving potential issues before they even become a problem.

      Techworks Consulting can help your business with the implementation process for any new technology solution out there. To learn more about how we can help your business overcome these challenges, reach out to us at 631-285-1527.

      Learn More

      Know someone who would benefit from Techworks Consulting? Let us know!

      Latest Blog Entry

      Businesses generally have to make an important choice about which brand of productivity software they will implement for day-to-day operations. Two of the heavy hitters in today’s business environment are Google and Microsoft utilizing their respective productivity solutions...

      Latest News

      Techworks Consulting Donates Computer Equipment to Children and Families in Need

      In collaboration with The Child Center of NY and City National Rochdale, Techworks provided time and equipment to donate to underserved families and children.

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