Your IT Solution Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Network Infrastructure

Limiting downtime and optimizing the network of your new location or upgrading your existing one.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Techworks Consulting, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • Do you have questions about our IT solutions and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!
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      What Our Clients Say

      • Techworks came to my rescue!
        Career Smarts

        Techworks came to my rescue! I needed to get all my computers back up and working in order to carry on my small business. I would definitely recommend them to any company!

      • John's Farms

        Got a problem, need professional help, call Techworks!

      • Child Center of New York

        Techworks has been fantastic to work with. Responsive, professional, sense of humor when needed! I am very pleased with how they communicate and solve IT challenges. First class act!

      • National Response Corporation (NRC)

        Your engineer was excellent in helping me resolve an outstanding issue at one of our remote sites. He was extremely knowledgeable, and very courteous and polite as we worked to resolve the issue. Every time I work with Techworks, I receive top-notch service, and I have always been satisfied with the outcome. I wish working with all my other vendors and consultants was as easy.

      • Communication Strategy Group
        Communication Strategy Group

        Techworks managed our migration to Office 365 without disrupting our workflow. They were professional and consultative in their approach -- offering suggestions for process improvement along the way. I highly recommend them to other local Long Island small businesses who are growing and need new technology solutions for their businesses.

      • Brooklyn Kindergarten Society
        Brooklyn Kindergarten Society

        Quick response; problem solved. Life should always be so easy. Thanks.

      • Richard E. Zacharoff LLC
        Richard E. Zacharoff & Associates LLC

        Always courteous, efficient and get the job done in a timely manner.

      Latest Blogs

      Tip of the Week: 3 Considerations When Securing Personal Information

      Determine What Data You Have

      How can you possibly expect to be able to keep all of your data protected if you aren’t sure of its extent? In simple terms, you can’t. 

      Therefore, you need to identify everything that you have, taking note of how your storage is set up and where the kind of data that needs particular protections is saved. This is a great opportunity to reorganize your data storage strategy if need be, adjusting who in your organization can access what.

      What information do you collect for your business’ use - customer contact and financial information, including their credit card credentials? What about information you’ve collected about your employees, or any job applicants you’ve encountered?

      Knowing what kind of data you have, and how much of it you have, will be crucial to appropriately allocate the security resources to protect it all.

      Downsize Your Data

      Once you’ve surveyed where your data is stored, you should look more closely at its contents with a critical eye. Is all of it really necessary for your operations, or are there other ways to accomplish the same things that are better for your data security?

      For instance, take customer credit card information - unless there is a real business-related reason to retain it, you shouldn’t. The longer you have this kind of data in your possession, the greater your risk of losing it in a breach.

      As you are minimizing the data you’re keeping, you should also make sure that you are also limiting who has access to your data - even preventing your different departments from accessing data unrelated to their processes.

      Defending Data

      Finally, in order to keep your data secure, you need to consider a few things, like the format in which this data is to be stored... and how to best protect that particular format. Any sensitive files and such materials need to be stored on designated devices, with sufficient access controls to prevent unauthorized users from viewing or altering this data. The same needs to apply to any data you store in hard copy format.

      In case of a worst-case scenario (where your data storage is breached) you also need to have the means to identify if this has occurred, as well as solutions in place to minimize the damage that can be done.

      Techworks Consulting can assist you with all of the above, and more, when it comes to keeping your company’s data secure, especially that information that reveals personally identifiable details. To learn more, reach out to one of our professionals at 631-285-1527.

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      A Brief Review of (Some) VoIP Features

      How is VoIP Different than the Normal Telephone Service?

      To the casual onlooker, there isn’t really any difference between VoIP and traditional telephony… the phone rings, you answer it, and you have a conversation with whoever is on the other end. However, when you’re the one using it (or at least paying for its use), VoIP offers a few advantages that set it high above the traditional approach, in addition to the aforementioned cost savings.

      Like the cost savings, most of these advantages can be attributed to how Voice over Internet Protocol data is delivered: over the Internet. This method allows for other useful capabilities.

      It is important to mention that many of these capabilities are available through a traditional phone solution, but there are those that are only possible with VoIP, and all of them will cost extra. Standard VoIP solutions usually include these same capabilities, making a traditional telephone service the more expensive (and less impressive) alternative.

      Here are just a few such capabilities that VoIP offers:

      Call Forwarding/Mobile Applications

      You never want to miss a business call if it can be helped, which is why VoIP’s ability to integrate with your mobile device or even an existing landline is so useful. If a call goes unanswered in the office, other numbers for that contact can be tried. Most VoIP solutions offer mobile applications that also allow calls to be answered from the mobile device in question.

      As a result, you and your staff are capable of maintaining communication from anywhere that there’s Wi-Fi available or that a mobile signal can be established. This means that your employees who travel for work can remain in the loop, and your productivity is that much less reliant on your team being in the office.

      Call Recording

      We’ve all been an important phone call where a key piece of information has been shared, only to later realize we can’t remember specifically what was said. VoIP solutions help to resolve this by offering the option to record a conversation, allowing you to return to different spots for reference. As an added benefit, you can also use these recordings as training materials, demonstrating practical examples of certain kinds of calls.

      Collaboration

      On a related note, VoIP can be extremely useful as a conferencing tool, as long as your team can handle it. With most of your VoIP options conference-bridging, more of your staff can participate in the dialogue.

      To learn more about VoIP and the other benefits it offers, give us a call at 631-285-1527.

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      Best Practices for Your Access Management

      Control Access, Based on Role

      Let me ask you a question: how many people outside of your accounting department need to see the business’ financials? Outside of the people involved in managing payroll, who needs to see how much each of your employees are making? There is a lot of potentially sensitive information floating around your business, and without the right solutions in place to protect it, anyone in your business could potentially access it.

      Role-based access management solutions can do a lot to help fix this problem. These solutions simplify the process by assigning permissions to roles, rather than individuals, so all a manager needs to do to remove a user’s permissions is to remove them from a certain role. As a result, it is easier to grant and rescind permissions as necessary without worrying about missing one in the process.

      The Principle of Least Privilege

      While we’re discussing role-based access control permissions, we should touch on the concepts behind the principle of least privilege. Consider a high-ranking member of one of your departments (we’ll call it department A). It stands to reason that the manager of department A should be able to access all of department A’s resources and data. However, the manager of department A probably has no need for the resources and data that department B or C have. Likewise, the managers of B and C each have complete access to the data they utilize but should not have this access to data controlled by other departments.

      Access control simply creates a relatively simple system of enforcing this kind of specified access.

      Multifactor for Multi-Layers of Protection

      While, on paper, passwords should be the apex of security measures, they have proven countless times to be less than adequate for security. The reason for this is twofold: first, the technology available to crack passwords is advanced enough to do so much faster, and second, users aren’t creating them to the standard that “the apex of security measures” should be held to.

      Chances are the second reason is the one that will give you more trouble. When you consider that the launch code for the entirety of the United States’ nuclear arsenal was simply “00000000” for almost two decades, how likely does it seem that one of your employees has become lax in their passwords?

      This is why it makes sense to protect your resources by requiring multiple factors of authentication. Typically, to log into a system and access its data, you need to provide your identity via a username, and verify that identity through an agreed-upon form of authentication - traditionally, the password. However, if that password is easily guessed or cracked, that alone isn’t technically enough to fully verify that a user is who they say they are.

      That’s why multifactor was developed. It takes one factor - the password - and requires another in addition to it to fully confirm an identity. Preferably, this additional factor wouldn’t be another password - it may be biometrics, or a physical security key, or a code that is generated on demand.

      You have a lot of power when it comes to controlling your company’s data, so you need to find a balance between access and restriction that both protects this data and allows your business to leverage it to its full potential. Techworks Consulting can help - reach out to us and learn more by calling 631-285-1527.

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      Know someone who would benefit from Techworks Consulting? Let us know!

      Latest Blog Entry

      Personal information is precious, especially in this increasingly digital day and age. This makes it incredibly important that you are doing everything you can to protect it in your business - whether it is your own or belongs to somebody else. Here, we’ll go over a few tips...

      Latest News

      Techworks Consulting Donates Computer Equipment to Children and Families in Need

      In collaboration with The Child Center of NY and City National Rochdale, Techworks provided time and equipment to donate to underserved families and children.

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