Your IT Solution Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Network Infrastructure

Limiting downtime and optimizing the network of your new location or upgrading your existing one.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Techworks Consulting, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      What Our Clients Say

      • Techworks came to my rescue!
        Career Smarts

        Techworks came to my rescue! I needed to get all my computers back up and working in order to carry on my small business. I would definitely recommend them to any company!

      • John's Farms

        Got a problem, need professional help, call Techworks!

      • Child Center of New York

        Techworks has been fantastic to work with. Responsive, professional, sense of humor when needed! I am very pleased with how they communicate and solve IT challenges. First class act!

      • National Response Corporation (NRC)

        Your engineer was excellent in helping me resolve an outstanding issue at one of our remote sites. He was extremely knowledgeable, and very courteous and polite as we worked to resolve the issue. Every time I work with Techworks, I receive top-notch service, and I have always been satisfied with the outcome. I wish working with all my other vendors and consultants was as easy.

      • Communication Strategy Group
        Communication Strategy Group

        Techworks managed our migration to Office 365 without disrupting our workflow. They were professional and consultative in their approach -- offering suggestions for process improvement along the way. I highly recommend them to other local Long Island small businesses who are growing and need new technology solutions for their businesses.

      • Brooklyn Kindergarten Society
        Brooklyn Kindergarten Society

        Quick response; problem solved. Life should always be so easy. Thanks.

      • Richard E. Zacharoff LLC
        Richard E. Zacharoff & Associates LLC

        Always courteous, efficient and get the job done in a timely manner.

      Latest Blogs

      How VoIP Can Save Your Business Money

      First, it may be helpful to briefly review what VoIP is, exactly.

      Understanding Voice over Internet Protocol

      Originally, the telephone worked by taking the sound of a voice and converting it into electronic waves, which were then sent to the recipient and converted back into sound. Nowadays, digital phone systems translate sound information into packets of binary data that are transmitted to the person on the other end of the line across the Internet.

      How Does VoIP Ultimately Save My Business Money?

      There are quite a few ways that the cost savings that are so often touted with VoIP can be accomplished.

      You’re Paying for One Less Thing

      On a very basic level, VoIP can save your business money by eliminating one of the utilities that you’d otherwise pay for: your telephone service bill. Since VoIP uses the Internet to transmit data, all you need to pay for is your business’ Internet connection. While this does present the possibility of communication issues should you lose Internet service, the cost savings over time can make this issue less worrisome nevertheless.

      VoIP is Easier

      Because VoIP is delivered via the Internet, your employees no longer need any additional infrastructure to enable them to make calls - which makes the process of adding (or, if the need should arise, removing) phones much less intensive. After all, you will no longer potentially need to redesign the office to accommodate your infrastructure, eliminating the costly construction that this could bring about. This all contributes to a decreased investment necessary to leverage VoIP to your advantage.

      VoIP is More Efficient

      Depending on your industry, you may field repeated calls from clients and customers coming in for assistance and other assorted requests, often addressing similar topics. Some VoIP solutions enable you to provide them with an auto attendant recording that walks them through the process that is troubling them. As a result, they are satisfied, while your employees won’t need to deal with interruptions throughout the day that could be avoided, allowing them to be more productive during the time you pay them to be there.

      Are there other benefits to VoIP solutions? Of course... there’s the enhanced mobility it offers, the customization we only briefly touched on, and many other considerations that make it a great option for businesses. However, the cost savings can’t be denied.

      To learn more about implementing VoIP into your business’ technology, reach out to Techworks Consulting at 631-285-1527!

      Learn More

      A Backup Protects Your Business from Issues of All Kinds

      Valuable or not, you don’t want to lose any of your business’ data. That’s why Techworks Consulting is here to help, with solutions that provide comprehensive backup and disaster recovery.

      Keeping a backup in this way can help keep you from becoming a victim of data loss, regardless of the severity of the data loss event. For instance:

      Accidental Deletion

      You shouldn’t underestimate the potential impact that mistakenly deleting some critical data can have on your business. Fortunately, this impact can be deftly sidestepped so long as a backup solution is put in place. If your company is following good backup practices, you should have at least one copy of the deleted file in a backup, allowing you to restore it with little issue.

      Data Corruption and Theft

      Along a similar vein, a backup can be your saving grace if your data is stolen or targeted by a cyberthreat. This is especially the case when ransomware is involved, and your data has been encrypted. Rather than paying the ransom in the hopes of receiving the decryption key, or starting from scratch, a quick restoration from a backup can put you back in business (once the system has been wiped of the ransomware, of course).

      This process is much easier when you have a business continuity plan to fall back on. This strategy recommends that you keep multiple copies of your backup, one isolated offsite for major repairs and more efficient migrations, and one on-premise for less severe loss incidents and quick fixes.

      A Bonafide Disaster Event

      Unfortunately, it can be hard to predict exactly what kind of disasters you need to protect your data from. While some are certainly more likely than others, even the least likely disasters need to be anticipated and prepared for. Fortunately, one of the most critical parts of preparing your business for any of these disasters is to have a backup ready and waiting. Ideally, you’ll never need to use it - especially for this reason - but you’ll be glad to have it if you do.

      Many business owners don’t consider the possibility of any of these disasters before they happen, which leaves their company vulnerable. Don’t be one of these business owners.

      Working with Techworks Consulting will help you better prepare for disasters big and small, so you’ll be more able to weather through them and resume your operations. To learn more about business continuity planning and a BDR solution, give us a call at 631-285-1527.

      Learn More

      Making Sense of Facebook’s Privacy Settings

      We said this in a previous blog post, but Facebook is huge. Almost a quarter of the world population is considered active on the platform. It has changed the way people communicate, and for better or worse it has become a major part of the lives of so many people.

      I’d be willing to wager that most readers of our blog understand that, for the most part, if you want to control your privacy online, you need to limit what you put online. At least, that’s a big part of privacy. Unfortunately, with mobile devices, location sharing, and machine learning, services are able to collect a lot of information that you aren’t directly giving it voluntarily. 

      Let’s Recap - Should I Just Quit Facebook?

      We’re going to leave that ultimate decision up to you, but regardless of how you feel about social media and Facebook in general, there are plenty of pros and cons to being an active Facebook user.

      What are the pros? There’s the obvious stuff - Facebook is a great platform to communicate with friends, colleagues, and family. Facebook Messenger is a pretty feature-rich instant messenger with group chat capabilities. Many businesses and organizations use Facebook as one of their main platforms to communicate with clients and customers, either through Facebook pages or Facebook groups. Plus, businesses can run fairly cost-effective targeted advertisements through Facebook with better accuracy than most other ad platforms.

      The downsides? Privacy. All of the information we punch into Facebook goes to Facebook. It helps Facebook learn about us. Facebook watches how you interact with posts and what you scroll through. After hours and hours of this, year after year, like after like, Facebook really starts to figure out who you are, maybe even more than you think you are letting on. It uses this information to help target ads and curate the posts you see in your timeline. 

      As we’ve seen historically, Facebook has also done some pretty shady things with our personal data. Without going too deep into any particular topic, here are a few quick examples to refresh your memory:

      The last few years have been busy for Facebook, and we’re only focusing on privacy-related issues, and not even touching on other, more volatile topics of discussion that the social network has gotten wrapped up in.

      You don’t need to jump ship, but you do need to control what information is shared.

      If you are like many, you might not love everything that has to do with Facebook, but you probably do benefit from having a massive social platform that you can use to communicate with friends, family, fans, clients, and prospects. Privacy is more important than ever. Let’s log in and take a look at how we can gain control over your information.

      Facebook’s Privacy Options

      Log in to your Facebook account on your desktop.

      On the top right, there is a small down arrow. Click it and go to settings.

      From there, click Privacy.

      Facebook generally lets you set privacy options for a few different groups of people:

      Public - Anyone can see this information, even if they are not Facebook friends, and even if they aren’t signed into Facebook, In theory, this means search engines and other online entities can see your information as well.

      Friends - This means only people you are Facebook friends with can see the information.

      Friends except… - This lets you filter out some friends or specific user-created groups from seeing certain information. For example, you can create a group called “employees” and put your employees who have added you on Facebook in it. Then you can lock down some content and forbid those friends from seeing it.

      Only me - This means none of your friends can see the information, and that it is strictly between you and Facebook. Still, don’t share anything that you wouldn’t want getting out there.

      You can also choose specific Facebook friends who can see certain content, if you wish.

      Let’s take a look at each option. Fortunately, Facebook does a pretty good job explaining these in plain English.

      Who can see your future posts? This option allows you to set the default privacy setting on future Facebook posts. You can always manually change it on a per-post basis, this just sets the standard.

      Review all your posts and things you’re tagged in. If you click Use Activity Log you will be able to scroll through your entire timeline and manage the permissions of your previous posts. This is also where you’ll find posts that you have been tagged in from friends. 

      Limit the audience for posts you’ve shared with friends of friends or Public? If you click Limit Past Posts, you can quickly lock down all of your past posts by changing them from Public to Friends only. Careful though, Facebook doesn’t let you revert this very easily. If you decide you wanted your posts to be public, you’d need to go through them by hand to change the privacy settings.

      Who can send you friend requests? You can either set this to Everyone or Friends of friends. This is one of the few cases where it probably doesn’t hurt to leave it set to everyone.

      Who can see your friends list? This is definitely one you should lock down. You don’t need everyone in the world seeing who your Facebook contact list is. Setting this to Only me will keep that information private (well, Facebook will still know, but most users won’t).

      Who can look you up using the email address you provided? You can decide if the general public can find you on Facebook via your email address. For most of us, we probably don’t need that, so locking this down to Friends or Only me is probably a good call.

      Who can look you up using the phone number you provided? Again, you probably don’t need the public using this, so setting it to Friends or Only me will give you more control over your identity.

      Do you want search engines outside of Facebook to link to your profile? Although Facebook doesn’t really control how Google, Bing, and the other search engines work, you can dissuade your Facebook profile from being indexed by the search engines with this option. If your personal brand is important and you want people to be able to find your profile when Googling your name, keep this set to Yes.

      Control How Others Interact with Your Personal Facebook Profile

      Still under Facebook’s Settings area, click Timeline and Tagging on the left. These settings let you choose whether or not others can post content to your timeline, and who can see this content.

      Who can post on your timeline? You can choose Friends or lock it down to Only me so nobody can post to your profile.

      Who can see what others post on your timeline? If you choose Friends for the above option, you should definitely lock down who can see it. Setting this to Friends will limit who sees your friend’s post, and Only me will prevent a Facebook friend from hurting your reputation.

      Allow others to share your posts to their stories? Facebook breaks this one out pretty clearly - if you post something publicly, do you want friends to be able to share it? This is how good content gets shared around Facebook, so you may want to leave this enabled.

      Who can see posts you’re tagged in on your timeline? Friends can tag you in a Facebook post, but you can control who can see it. If you want to hide your personal life or have some rambunctious Facebook friends, you may want to set this to Only me or at least lock it down to just Friends.

      Review posts you’re tagged in before the post appears on your timeline? You’ll be able to vet the content you are tagged in, but remember, if Jack tags you in a post, all of Jack’s friends will be able to see it before you get a chance to review it. You should definitely set this to on.

      Review tags people add to your posts before the tags appear on Facebook? Definitely set this to on.

      Managing Public Posts

      Still in the Settings page of Facebook, click Public Posts on the left-hand side.

      Who Can Follow Me - Followers are sort of like one-sided friends. It might be somebody who sent you a friend request that you chose to ignore. If you want the general public to be able to see your posts and follow you, set the option to Public. If you want to only allow friends to see your post, change this setting to Friends.

      Public Post Comments - This is where you choose who can comment on your public posts. You can lock this down to just Friends, or Friends of Friends if you wanted a bit of a wider berth. 

      Public Profile Info - Some parts of your Facebook profile are available for the general public (your name and profile image, for example). Do you want just anyone to be able to comment on your profile image or other biographical information? Locking this down to Friends or Friends of Friends is usually a good idea.

      Want Facebook to Know Where You Are?

      Facebook can track your location history. They don’t share that data to your friends, but… honestly we couldn’t find a whole lot of reasons why Facebook wants to collect this data other than to serve you targeted ads. We hope that’s all it is used for, but it’s better to be safe. As mentioned above, Facebook does have a little bit of a history of not keeping your data safe.

      From the Facebook Settings page, click Location on the left-hand side. You can View your Location History to see what Facebook already knows about you. In order to turn the feature off, you need to log into the mobile app.

      On your Facebook App:
      Tap the 3-bar hamburger icon on the top right. Then scroll down and tap Settings & Privacy, and then Privacy Shortcuts. You’ll find a whole new area with various security settings and documentation on how Facebook lets you control your identity. 

      Look for Manage your location settings which should be on screen without needing to scroll down.

      Tap Location Access and turn off Location History. Tap Location Services and turn “Use Location” to off.

      You’ll also see an option for Background Location. You might need to go back a step on your phone to get to it. You’ll want to turn that off as well, if it isn’t already.

      Let’s go ahead and delete your location history too.

      Again, from the Facebook mobile app, tap the 3-bar hamburger icon on the top right. Then scroll down to Settings & Privacy and then Privacy Shortcuts

      Choose Manage your location settings and tap View Your Location History

      Facebook will prompt you for your password.

      Tap the 3-dot settings icon on the top right.

      Tap Delete all location history

      Keep in mind, if you post a photo that tags your location, or check in to a public place, you might be granting Facebook access to your location data again.

      Apps and Websites That You’ve Connected to Facebook

      One last thing - some websites and applications will let you log in via Facebook. For example, Spotify will let you create an account with your Facebook account, and the dating app Tinder will use your Facebook profile image for your Tinder profile. 

      This is fine, if you’ve locked down your Facebook account and are protecting your login with two-factor authentication and a secure password, and you are controlling the data that you give to Facebook, then these other applications aren’t going to be much of an issue.

      However, it is worth auditing the applications and websites you’ve given access to your Facebook. If you don’t use something anymore, or you don’t recognize something, it’s best to revoke its access.

      Google has a similar feature. You can access it by logging in to your Google account and go to their security settings.

      For Facebook, from your computer, click the down arrow icon on the top right and choose settings.

      Then click Apps and Websites on the left-hand side.

      Review the Active apps and remove any that you no longer need.

      Be sure to check the Expired tab on the top as well. These apps are still technically attached to your account, but they haven’t been used recently. 

      You can click on each app and website to see what information is shared.

      Was That Overwhelming?

      That’s Facebook in a nutshell. It’s a massive platform used by 25 percent of all humans on a regular basis. Protecting your data and your identity is important. If you are looking to protect your business, don’t hesitate to reach out to us. Give us a call at 631-285-1527.

      Learn More

      Know someone who would benefit from Techworks Consulting? Let us know!

      Latest Blog Entry

      It isn’t exactly a secret that small and medium-sized businesses appreciate any opportunity to reduce the amount of money they have to spend to successfully operate. One means that businesses of all sizes have used to do so has been VoIP (Voice over Internet Protocol) teleph...

      Latest News

      Techworks Consulting Donates Computer Equipment to Children and Families in Need

      In collaboration with The Child Center of NY and City National Rochdale, Techworks provided time and equipment to donate to underserved families and children.


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