Your IT Solution Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Network Infrastructure

Limiting downtime and optimizing the network of your new location or upgrading your existing one.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Techworks Consulting, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      What Our Clients Say

      • Techworks came to my rescue!
        Career Smarts

        Techworks came to my rescue! I needed to get all my computers back up and working in order to carry on my small business. I would definitely recommend them to any company!

      • John's Farms

        Got a problem, need professional help, call Techworks!

      • Child Center of New York

        Techworks has been fantastic to work with. Responsive, professional, sense of humor when needed! I am very pleased with how they communicate and solve IT challenges. First class act!

      • National Response Corporation (NRC)

        Your engineer was excellent in helping me resolve an outstanding issue at one of our remote sites. He was extremely knowledgeable, and very courteous and polite as we worked to resolve the issue. Every time I work with Techworks, I receive top-notch service, and I have always been satisfied with the outcome. I wish working with all my other vendors and consultants was as easy.

      • Communication Strategy Group
        Communication Strategy Group

        Techworks managed our migration to Office 365 without disrupting our workflow. They were professional and consultative in their approach -- offering suggestions for process improvement along the way. I highly recommend them to other local Long Island small businesses who are growing and need new technology solutions for their businesses.

      • Brooklyn Kindergarten Society
        Brooklyn Kindergarten Society

        Quick response; problem solved. Life should always be so easy. Thanks.

      • Richard E. Zacharoff LLC
        Richard E. Zacharoff & Associates LLC

        Always courteous, efficient and get the job done in a timely manner.

      Latest Blogs

      Cybersecurity Takes Effort at 3 Levels

      Protecting Home Base

      Physical security is one of those elements of business that you either love or hate. The people who love it tend to be deliberate, patient people. The people who don’t tend to want access right now and without hindrances. First, it is a balancing act. Secondly, it’s ants vs. elephants. You need to protect your investments, your staff, your data, and your physical technology. 

      There are all types of things that you can do to increase your level of physical security. 

      • Get an access control system - This option is probably the most prudent physical security investment you can make. There are all types of solutions: key fob, ID card, smartphone, even biometric. The idea is simply to get a read on when people come and go, what they need access to, and to protect company assets with the use of technology.
      • Get some security swag - When people feel like they’re being watched they don’t tend to be as foolish as when they know they aren’t. Getting some digital security cameras can provide you with eyes (and ears) all over your business, and they serve as a pretty good deterrent, too.
      • Security! - If you don’t mind spending some money, one of the very best ways to promote security at your place of business is to, in fact, hire some. Albeit, expensive, if you have personnel on duty, not many physical security problems will come your business’ way.

      Protecting your place of business is extremely important and, on some level, has to be a priority. Problems of physical security don’t just extend to peddlers and madmen; they can more often result in more subdued problems such as cybercrime. To that end...

      The Battle Against Cybercrime

      Cybersecurity can be a problem from inside your office, but more often it comes from outside your network, even if (as we’ll talk about later) it’s often triggered by someone on your side. In order to sufficiently protect your Internet-facing systems, you’ll need a plan that includes the following routine actions:

      • Software patching - In order to keep the software your business relies on from being a direct avenue to your data, you will need to ensure that each piece of software is routinely patched and updated regularly. 
      • Spam blocking - Your organization gets literally hundreds or thousands of messages per day coming in from senders you didn’t request anything from. In order to separate the legitimate mail from all the other rubbish, you will need to have a spam blocker in place.
      • Firewalls - You will want to make sure that firewalls are set up on all applicable spots on your network. A well-updated enterprise firewall will catch most malicious software that is thrown at it. 
      • Multi-Factor Authentication - Where you can, you should be using two-factor authentication. It may take a few moments longer to get into your account (more if you left your smartphone in the car), but it will be worth it when you don’t see a data breach. 
      • Use of security tools for work outside of the office - Today’s business is a remote business. Making your team utilize secure connections--whether it be through a password-protected remote access software or with the use of a virtual private network--is a great strategy to keep business data safe. Mobile management is also extremely important as many people are now working on their mobile devices. 
      • Get tested - Once you think you’ve created the comprehensive cybersecurity strategy, get it tested. You need to be sure that it is effective at stopping today’s most powerful threats. Call Techworks Consulting today and our team can help you set up a test of your organization’s cybersecurity.

      Now that you have all the tools in place, you have everything updated and you have eyes (actual or virtual) on your access points, you then come to the most difficult part of creating a three-level security plan that will protect your business’ digital and physical assets: training the assets themselves. 

      Keep Beating the Dead Horse

      It’s true that you need to have a plan to train your employees on solid security practices. The problem becomes when you have taken all the steps that you were supposed to, invested heavily in the training and testing of each employee only to have someone make a mistake and cause major problems for your organization. 

      Most of the threats your business faces come into your network from cybercriminals and scammers of all types through your communications platforms. Each day, literally billions of phishing emails are sent, and you can only imagine how many scam calls someone may get per year. The point is that these problems are coming at your business from all directions and it would be a shame if someone on your team was the reason that your business is dealing with a major data leak or other digital disaster. So, if you aren’t actively training your staff about phishing and other cyberthreats, you have to start today. Some points of emphasis include:

      • Password Hygiene
      • Data Security Practices
      • Secure Processes
      • Access Control Standards
      • Social Media Use
      • Conformity to Policies

      Don’t let your business get hacked. The IT security experts at Techworks Consulting can help implement the cybersecurity policy (and the tools) needed to ward off cyberattacks and keep your business’ data secure. Call us today at 631-285-1527.

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      Protecting Your Data Privacy Is Harder than Ever

      Your Average Website

      People spend a lot of time online researching, buying, and interacting with companies. When you fill out a form with your name, and often your address, email address, and phone number, you are expecting that information to be secured on the other end.

      This information isn’t always protected the way you would assume. In fact, many companies actually take your information and bundle it with hundreds or thousands of other people and sell it off for a profit. Of course, this is happening less and less as individual data protection is taken more seriously. 

      The problem becomes, what happens when this company gets breached. All of the information they have attached to your name (and other personally identifiable information {PII}) is exposed by hackers; and guess who is responsible? You are. Nearly every website that you go to will have all of this information in the fine print, leaving you with almost no recourse but to have your personal information out there for people to buy. It’s even worse when the lost information is medical or financial information. It can get real personal real fast. 

      That may be the worst-case scenario, but privacy isn’t great on the Internet to begin with. Every message you send, every movie you watch on a streaming service, every time you search something using the search function on a website, every item you buy online, leaves a data trail right back to you; and, this goes for everyone.

      It isn’t only willing participation that strips you of your data, either. Almost everything you do on the Internet--whether it be messaging, streaming media, shopping, or simply surfing the web--leaves a data trail right back to you. Your data trail may not work against you, but it is always there and that data shapes your individual story online. If someone were to take an interest in you, there is a good chance that they would be able to find out a whole lot more than many people would be comfortable with. 

      How Do You Protect Yourself?

      If your data has value, then you need to make an effort to protect it. You’d actually be surprised how much money companies pay to get your information. It may seem like it is thrown around, but actually to get the data they want about you (consumers) they need to pay. Think about all the ads you see on an average day. Most of those ads are there because they know what you want, and how to get it right in front of your face.

      Here are a few things you can do to protect yourself online:

      1. Make up complex, unique passwords - Having passwords that protect your data online is essential. The trick is to use passphrases that only you can remember. Sprinkle in upper-and-lower-case letters, numbers, and symbols and never use a password twice. 
      2. Read the Terms of Service - Reading the fine print can really be a huge benefit; and, we get it, it’s tedious. If you want to protect yourself online, know what you are allowing a company to do, whether it’s at a website or in a mobile app.
      3. Monitor your financial activity - Today there are several services dedicated to helping people manage their finances more effectively. Finding one that you trust and provides you access to your latest credit reports is extremely useful.
      4. Don’t connect to public Wi-Fi (if you can help it) - Data caps make this harder on people, but the more untrusted Wi-Fi you use, the larger the chance that you will be hacked, period.

      If you would like more advice about keeping your personal information safe, and your good name unsullied, contact the IT professionals at Techworks Consulting at 631-285-1527 today.

      Learn More

      Tip of the Week: Backup’s Value, in Two Scenarios

      Scenario 1: No Backup

      Chuck runs a small business that does a fair amount of work with various clients and customers, so he relies on an extensive record-keeping system to ensure that his agreements and contracts are up-to-date and honored. There are also the tools that enable his necessary inventory to be maintained, automatically contacting the appropriate vendors and suppliers when his materials run low. Chuck relies on his technology, as it has promoted growth and has expanded its reach.

      Unfortunately, a member of Chuck’s staff is using their email one day and automatically opens an attachment that contains ransomware. Chuck learns that this has locked him out of his entire system, preventing him from accessing any of his files or tools. To eliminate the threat, Chuck has no choice but to completely wipe his systems and start fresh… but in doing so, he is forced to sacrifice all the data that his operations rely upon. A few difficult months later, Chuck is unable to recover from this monumental setback, and closes the business.

      Scenario 2: Backup

      Laura runs a bustling small business, serving a healthy assortment of customers and clientele. To keep track of everything, she makes use of customer relationship management and inventory management tools, in addition to her HR software. While her own innate business sense has powered her success, her prioritization of technology as an indispensable asset has helped Laura apply these insights in a meaningful way.

      This approach also helps when a storm strikes and surges power into her location and fries her infrastructure. While replacing the equipment is going to be costly, the true cost would come from the data loss. Fortunately, Laura had taken the advice of her managed service provider and implemented a comprehensive backup solution, which had proactively taken incremental backups of her data and saved them in an off-site data center. As a result, her employees can work from home to some extent while replacements can be procured (with the proper surge protection now implemented) and maintain the business somewhat. After a brief interlude, Laura’s business can resume its full operations.

      So yes, our tip to you is to have a backup solution in place, that meets certain best practices:

      • You have a total of (at least) three copies of your data.
      • Two of these copies are maintained as backups.
      • (At least) one of these copies is stored offsite in a cloud solution.
        • Ideally, this cloud solution would itself have copies stored in various places for redundancy.

      Techworks Consulting can help you establish the kind of data backup and recovery strategy that you need. We can also help you develop an entire business continuity plan to mitigate the aftereffects of any kind of data loss scenario, all while providing you with more tips and best practices to minimize the possibility of such a scenario in the first place.

      Reach out to us at 631-285-1527 to learn more and subscribe to our blog today for more insights.

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      Know someone who would benefit from Techworks Consulting? Let us know!

      Latest Blog Entry

      The way people talk about cybersecurity, it’s as if it is something like a television or a new phone: something you can just buy. That’s not the truth. When you are seriously looking at how you can keep unwanted entities off your network, while having control over what you d...

      Latest News

      Techworks Consulting Donates Computer Equipment to Children and Families in Need

      In collaboration with The Child Center of NY and City National Rochdale, Techworks provided time and equipment to donate to underserved families and children.


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