Your IT Solution Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Network Infrastructure

Limiting downtime and optimizing the network of your new location or upgrading your existing one.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Techworks Consulting, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • Do you have questions about our IT solutions and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!
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      What Our Clients Say

      • Techworks came to my rescue!
        Career Smarts

        Techworks came to my rescue! I needed to get all my computers back up and working in order to carry on my small business. I would definitely recommend them to any company!

      • John's Farms

        Got a problem, need professional help, call Techworks!

      • Child Center of New York

        Techworks has been fantastic to work with. Responsive, professional, sense of humor when needed! I am very pleased with how they communicate and solve IT challenges. First class act!

      • National Response Corporation (NRC)

        Your engineer was excellent in helping me resolve an outstanding issue at one of our remote sites. He was extremely knowledgeable, and very courteous and polite as we worked to resolve the issue. Every time I work with Techworks, I receive top-notch service, and I have always been satisfied with the outcome. I wish working with all my other vendors and consultants was as easy.

      • Communication Strategy Group
        Communication Strategy Group

        Techworks managed our migration to Office 365 without disrupting our workflow. They were professional and consultative in their approach -- offering suggestions for process improvement along the way. I highly recommend them to other local Long Island small businesses who are growing and need new technology solutions for their businesses.

      • Brooklyn Kindergarten Society
        Brooklyn Kindergarten Society

        Quick response; problem solved. Life should always be so easy. Thanks.

      • Richard E. Zacharoff LLC
        Richard E. Zacharoff & Associates LLC

        Always courteous, efficient and get the job done in a timely manner.

      Latest Blogs

      Spend More Time Managing Your Business, and Less Managing Vendors

      For example, let’s assume you’re in the market for a new piece of business software, but you aren’t sure what your available options are. You’ve done some research online, but you’d really rather talk to someone one-on-one to understand what is potentially available to you. While your conversation seems promising at the start, you soon realize that it has continued far longer than it should have. Making matters worse, it turns out that the solution isn’t the right fit, meaning that you just wasted valuable time for essentially nothing.

      For a moment, let’s take a step back and assume that you don’t realize what a poor fit the new solution is until it’s already been implemented. You don’t want to waste your investment into it, so you seek out support from the provider. Before you know it, you’re spending more time than ever trying to sort out issues with your provider, playing phone tag and composing emails to them as you try and explain your situation, so it can be fixed.

      Going through this for one solution would be bad enough - just think what it would be like to go through it for each one you leverage. Do you really have that much time to waste?

      Plus, each vendor will have their own set of particular contacts and a preference for how you get in touch with them. Don’t you have enough to deal with without keeping track of each vendor and their offering for you, plus all of their points of contact?

      Of course, you do, which is why you could benefit from a vendor management strategy from Techworks Consulting. We’ll keep track of your solutions and contacts and handle your wishes on your behalf.

      We’ll also keep careful documentation of every detail of your arrangements - which vendors you use, the software you have licensed, and the devices you have at your disposal - and take over their management on your behalf. Therefore, the number of contacts you ever need to reach out to concerning your vendors is one, without the chance of being put on hold or just told to repeat the same troubleshooting tasks you’ve already gone through. Rather, one of our technicians will be able to access the information they need to expedite your support process, getting you back in business with minimal time wasted.

      To make a long story short, with Techworks Consulting’s vendor management services, you’ll only ever have to call one trusted source to resolve any of your technology and support needs. Give us a call at 631-285-1527 for more information.

      Learn More

      Tip of the Week: Canned Responses can Streamline Communications

      How to Set Up Canned Responses
      The first step is to log into your browser version of Gmail. Next, click on the Gear icon in the top right corner under your profile image to access the Settings. You should then see a horizontal menu that will show you the option for Advanced. You’ll then see the option to enable canned responses. Click on the radio button to enable them, then save your changes. You can now begin using your canned responses for email.

      Creating and Using Your Canned Responses
      Of course, you can’t use canned responses without having any responses saved. First, open up the message composer and build out a message. Once you’re finished, access the message window options by selecting the button in the bottom-right corner. You should now see a Canned Responses option, along with a sub-menu that lets you save a New Canned Response. Gmail will ask you to name your new response so that it can be found again in the future.

      For more great tips and tricks, be sure to subscribe to Techworks Consulting’s blog.

      Learn More

      Maybe You Can’t Fix Stupid, but You Can Fix Your Security

      The Equifax Problem
      During the months of May and July of 2017, a credit-reporting firm called Equifax fell victim to a data breach that exposed a whopping 148.1 million records containing personally identifiable information. To put this in perspective, the Equifax data breach exposed almost half of the population of the United States of America.

      In the wake of this breach, the former Equifax CEO Richard Smith was cross-examined by Congress. Smith’s defense argued that “human and technology errors” were at the heart of the issue. Ultimately, the Chairman of the House Energy and Commerce Committee, Greg Walden, came to the following conclusion: “I don’t think that we can pass a law that fixes stupid.”

      How to Fix Your Data Security
      While it’s true that there is no guarantee legislation would resolve the issue, you still need to make sure that your organization is doing the best that it can to keep threats from infiltrating its network. You can begin by implementing specific standards on a company-wide level or a case-by-case level.

      Here are some ideas that you can start with:

      • Start with compliance: Compliance regulations don’t always have data security in mind. That being said, it’s still an important part of managing your data security, as you could potentially be subject to fines and other troubling regulations.
      • Resolve vulnerabilities: 99 percent of exploits rely on vulnerabilities remaining unresolved in network infrastructures. These exploits also often exploit vulnerabilities that are at least a half a year old. You should make patching these vulnerabilities a priority so that you can best protect your data.
      • Centralize your data security: There needs to be someone at the helm of your data security endeavors. If there isn’t, you make protecting your data much more difficult. This person should be responsible for implementing access control and making sure that nobody can access data that they wouldn’t need for their ordinary workday.

      Encouraging Employee Security
      Employees hold more sway over your business’ security than they may realize. This makes it difficult to protect important assets, because if you’re overly cautious, you could be compromising your business’ ability to operate as intended. For your benefit, here are a couple of ways that your organization can help employees remain cognizant of their responsibilities.

      • Lazy credential habits: Password problems have persisted in business for a long time. Employees should never reuse passwords or usernames for every account that they have. Each password should be a complex, containing letters, numbers, and symbols to maximize security. You can use a password management system if this gets to be a bit too much for your employees.
      • Oversharing information: You should help your employees work toward limiting just how much information they share about themselves on social media so that passwords are not as easily predicted. Avoid using personal anecdotes whenever possible, and restrict who can see what information to minimize the chances of this happening. You also don’t want information to spread outside of the office, as an invoice or receipt with a customer number could be all a hacker needs to cause trouble.
      • Using the wrong Wi-Fi: Public Wi-Fi is dangerous and therefore, not the ideal way to access secure data. You should work together with your employees to make sure that they have secure access to company documents whenever they need them. A virtual private network is a great way to do this, as it encrypts information sent and retrieved by your devices.

      Does your business need to augment security? Techworks Consulting can help. To learn more, reach out to us at 631-285-1527.

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      Know someone who would benefit from Techworks Consulting? Let us know!

      Latest Blog Entry

      Chances are, you most likely view your vendors as a necessary evil. While you have to work with them to get the things that your business needs to function, it’s hard to not think of everything else that could be accomplished in the time you spend dealing with them. Unfortun...

      Latest News

      Techworks Consulting, Inc. Recognized for Excellence in Managed IT Services

      MSP 500 award 2018 small

      Techworks Consulting, Inc. announced today that CRN®, a brand of The Channel Company, has named Techworks Consulting to its 2018 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiencies, and maximize their return on IT investments.

      Read more ...

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