Your IT Solution Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Network Infrastructure

Limiting downtime and optimizing the network of your new location or upgrading your existing one.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Techworks Consulting, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • Do you have questions about our IT solutions and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!
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      What Our Clients Say

      • Techworks came to my rescue!
        Career Smarts

        Techworks came to my rescue! I needed to get all my computers back up and working in order to carry on my small business. I would definitely recommend them to any company!

      • John's Farms

        Got a problem, need professional help, call Techworks!

      • Child Center of New York

        Techworks has been fantastic to work with. Responsive, professional, sense of humor when needed! I am very pleased with how they communicate and solve IT challenges. First class act!

      • National Response Corporation (NRC)

        Your engineer was excellent in helping me resolve an outstanding issue at one of our remote sites. He was extremely knowledgeable, and very courteous and polite as we worked to resolve the issue. Every time I work with Techworks, I receive top-notch service, and I have always been satisfied with the outcome. I wish working with all my other vendors and consultants was as easy.

      • Communication Strategy Group
        Communication Strategy Group

        Techworks managed our migration to Office 365 without disrupting our workflow. They were professional and consultative in their approach -- offering suggestions for process improvement along the way. I highly recommend them to other local Long Island small businesses who are growing and need new technology solutions for their businesses.

      • Brooklyn Kindergarten Society
        Brooklyn Kindergarten Society

        Quick response; problem solved. Life should always be so easy. Thanks.

      • Richard E. Zacharoff LLC
        Richard E. Zacharoff & Associates LLC

        Always courteous, efficient and get the job done in a timely manner.

      Latest Blogs

      Can We Innovate Electronic Health Records?

      Electronic Health Records were developed to enhance the speed that health care organizations could see patients, get them the care they need, and get paid. With so many moving parts, the EHR would change the face of healthcare, but have they been consistently updated to give patients control over their experiences with their healthcare providers? Not always. 

      There are a couple of reasons for this. The first is that the EHR, while being a platform that could do a lot for a patient, was actually designed to streamline patient care and keep costs from inflating too much. Neither has really worked as costs continue to rise and EHRs aren’t always up to date with all relevant information. Another is a result of cost inflation: many healthcare facilities are being sold to larger healthcare providers and then being dismantled. These mergers and acquisitions dictate that any EHR functionality be consolidated, making cost too prohibitive to innovate. Furthermore, every major EHR system is highly proprietary, making interoperability with other systems a non-starter for many EHR companies. 

      Regardless of the reasons why innovation isn’t happening, it’s not. There are many technologies that have been developed in the past decade that could be worked into the EHR to give patients more control over their own health data, but without consistent upgrades made to the EHR systems these opportunities are lost. 

      Governments from all over the world have spent a lot of money attempting to promote the use of the EHR. The thought behind it is intriguing. A digital file where every piece of data that is needed by healthcare providers to give the best patient care, as well as a way to connect insurers into the process to ensure that these providers get paid. During the last economic downturn in 2009, the HITECH Act was passed with billions of dollars going to healthcare providers in order for them to upgrade away from the file folder system that doctors had been using for decades prior.

      In those 11 years, many organizations that implemented EHR systems haven’t upgraded them. Imagine if you were using a piece of software that was developed 11 years ago? Microsoft just retired Windows 7 support forever. That OS was released in 2009. The point here is that in order for the healthcare system to innovate, it will take an investment by healthcare providers to continue to push the envelope by implementing software that is on the cutting edge, not trying to patch software that should have been replaced three times over. 

      Modern EHR solutions have some of the most innovative tools right down to active imaging and reporting. There are solutions today using IoT sensors that can tell doctors and nurses everything they need to know about a patient so that their time is used resourcefully. It’s a shame that people are stuck paying some healthcare providers exorbitant costs while they use technology from yesteryear. 

      If your medical practice is looking to make an investment in their patient’s ability to take control of their health, call the IT professionals at 631-285-1527 to talk about how we can help you innovate your EHR platform today.

      Learn More

      Tip of the Week: Six Keys to Managing Your Phone’s Battery Life

      Condition 1: Your Battery Will Degrade Over Time, and Naturally Hold Less Power in a Full Charge

      While the ones currently being put into smartphones are much better than the ones used in the past, batteries have long been one of the fastest components to fail in smartphones and laptops alike. The timeline of this failure can come as a surprise, too—manufacturers admit that, by the time a year has passed, most batteries will have lost a sizable amount of their available life. Many recommend users to expect a loss of 20 percent after 400 charge cycles. With this knowledge, you can see that it is important to adjust how a device is charged to help extend the lifespan of its battery.

      Condition 2: Temperature Extremes Can Encourage Degradation

      A smartphone’s battery capacity can also be adversely impacted by very high as well as very low temperatures. This is a common issue for people who often leave their devices in their cars. With the potential for extreme temperatures on either side of the spectrum depending on where someone lives, the enclosed car only exacerbates these impacts. Keeping a device at a happy medium can therefore help keep the device’s batteries from losing too much potential.

      Condition 3: You Let Your Battery Run Out of Charge

      Not too terribly long ago, the prevailing advice for preserving a mobile device battery’s lifespan was to let it get all the way down to zero before you next charged it. More recent innovations in batteries and their internal chemistry have actually made this a bad thing to do for the battery’s longevity. Instead, it is advisable to keep your device’s battery somewhere between 20 and 90 percent.

      Condition 4: The Screen is Too Bright

      It just makes sense that keeping your screen turned all the way up would result in a greater draw on the device’s power reserves. However, it can actually harm your battery in the long term as well. Fortunately, both iOS and Android devices now have built-in utilities to help you control your screen’s brightness, but you can also boost it further by manually setting your brightness to the lowest brightness that is still visible.

      Condition 5: The Screen Stays on Too Long

      Most modern smartphones feature a setting that turns off the screen if there is no activity registered for a set period, usually ranging between a few seconds to a few minutes. There are also applications that can give you more granular control over this, and some smartphone makers will include extra software to keep unnecessary battery usage at a minimum.

      Condition 6: You Haven’t Adjusted the On-Board Battery Saver

      Most smartphones today come with some capability to control how much battery life is taken up by background processes. While this solution might not give you the longevity you would expect from a device that likely cost you over a grand, it can help you to make the most of it.

      Properly managing your mobile device’s battery can have a lot of impact on how it operates, which in turn can impact your finances. To learn more ways to get more out of the technology that your business relies on, subscribe to our blog, and give Techworks Consulting a call at 631-285-1527.

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      How Should IT Be Used as Employees Return to Workplaces?

      There are a few different outcomes here to consider. Remote work may be the best and safest option for some time to come, but some businesses may have no choice but to bring their teams back in-house and will need to prepare accordingly. Whichever approach you take, your IT resource is going to play an invaluable role.

      On-site Operations

      Many businesses and their processes simply aren’t suited to remote operations, necessitating them to open once again. Of course, this will require these businesses to enact a few significant measures to protect the health of their teams and clientele alike.

      As many of these measures will in some way involve protected health data, compliance to HIPAA (the Health Insurance Portability and Accountability Act) and other similar data protections will be necessary. This means that you need to ensure that you are prepared to properly store, track, and protect this data in some way. There are also many services popping up that allow businesses and employees to share COVID-19 test results securely and privately, assisting further in reopening processes.

      Remote Operations

      If a business can support it, remote work is likely going to be the wisest strategy at the present time. After all, it subjects your staff and your patrons alike to the least amount of exposure.

      To successfully do so, however, it is crucial that businesses who utilize remote work fully educate their remote team on how to work productively while also remaining secure. For many, this unfortunately has yet to be the case. An IMB survey recently reported that 45 percent of remote employees were not trained in how to protect their work devices while using them at home. While remote protections are far from the security that can be accomplished in-house, tools such as virtual private networks (VPNs) and remote access logins can significantly boost their capabilities. This becomes an even larger priority if an employee handles sensitive or personally identifiable information.

      Regardless, properly training employees to safely use their devices needs to be a priority as remote operations continue.

      Hybrid Operations

      For many businesses, logistics may make it necessary to stagger out how their workforce operates. As a result, a lot of these businesses will likely take a hybrid approach—some team members working in-house, and some working remotely, possibly switching periodically. This will require the technology solutions to assist in managing these schedules. This approach will also require business owners and managers to make a few decisions… for instance, what if one of their employees was to test positive? Should everyone else working in the office at the time be relegated to their homes to work remotely, or only those who share their immediate workspace, or used the same restroom as Patient Zero?

      As for the IT and cybersecurity strategies of these businesses, they will suddenly have to deal with double the opportunities to complicate matters. Basically, IT won’t have just in-house or remote to worry about—both will be in play. This makes comprehensively locking down a business more challenging.

      Regardless of your chosen approach, Techworks Consulting is here to assist you in implementing and maintaining the solutions needed to enable your business’ success. To learn more or discuss your options, give us a call at 631-285-1527.

      Learn More

      Know someone who would benefit from Techworks Consulting? Let us know!

      Latest Blog Entry

      It’s important to note that all parties involved in patient care (including the patient) benefit from the Electronic Health Record (EHR). These systems are now fundamental to a successful health maintenance system. As more technology is developed that could be integrated int...

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      Techworks Gives Back: LIADV Receives Latest Donations

      LIADV Pick up

      COVID-19 has presented many challenges, many families do not have the resources to access virtual learning platforms.

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